FAQ&A General Faqs 

(Frequently Asked Questions & Answers)

What is MultilingualCenter?

Why Distance Learning?

What are the benefits of Distance Learning?

How is the Internet used to teach the class?

What are the benefits of using the  phone and web collaboration to teach the class?

How is the Spanish class taught?

Is the class a live instructor-led class?

What are the benefits of receiving instruction using web collaboration and telephone?

Operational 

What are the minimum computer requirements?

Do I  have to pay the long-distance charges, or do I get a toll free number?

What is the minimum number of students to start a class?   2 students minimum.

What is the maximum number of students in a class?   8 students maximum.

Where are we located?

Shopping

What is your refund policy?

Once we register, how do we get the lessons?

Why Distance Learning

For those who work full time or cannot travel to become a full time student, distance learning could be the perfect solution. Our methodology is synchronous instructor-led training with a teacher live over the phone and the Internet (web conference).

Distance learning, particularly in its online form, does seem ideally suited to nontraditional students who may be pressed by job and family concerns and still desirous of knowledge.

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What are the benefits of Distance Learning?

This new educational technology tool provide students with anytime/anywhere access to course materials. It does however, require the student's attendance to live sessions. For example, they can review a missed lecture by going online and retrieve it from our web site and take the quizzes.

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What is Multilingual Center?
Multilingual Center is a leading professional training and consulting institute, providing clients a breadth of high quality training across the globe at low prices.  At the same time, this training creates worldwide business opportunities for participants who use their new acquired knowledge allows them to performed better.

See the Guided Tour for more information on how does this distance learning work.  Top

Using the Internet to teach the class.

The Internet can help provide a more entertaining and interactive virtual class experience. The virtual class is like a collaborative virtual conference. It allows the teacher to hold an audio conference, and at the same time, give the students the capability to use a whiteboard and collaborate over a document or software application.

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Web Collaboration lets instructors make remote classes more interactive, allowing communications between instructors and students to be more productive and effective. The phone provides the audio and the Internet browser offers the visual communication. It will:

· Keep students engaged with advanced, interactive visual  tools.

· Encourage teamwork through interactive tools.

· Increase efficiency with easy-to-use instructor controls.

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Our teaching methodology is highly innovative. All instruction is administered using the Internet to share visuals and the telephone for sharing the audio. Learning is much better by telephone than in a face-to-face settings because participants become used to voice, rather than non-verbal gestures. Since face-to-face learning uses on non-verbal signs, most of what you think you hear is non-verbal. Thus, telephone and web collaboration training provide better learning results. Most students taught face-to-face choke up when confronted by a telephone call in Spanish. These students are just not used to manage real language situations.

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The Spanish for Beginners Language course  

This is a beginners Spanish conversation course that:

Emphasize the use of Spanish for active communication and,

reinforce oral skills,

The course objectives are to help students:

Comprehend the structure of the Spanish Language and allow the easy, accurate use of the Spanish language in daily activities.

Compose sentences;

Acquire vocabulary;

Obtain proficiency in the formal and informal spoken Spanish; and

Express ideas orally with accuracy and fluency.

See a sample course Syllabus of the course Spanish for Beginners

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Online courses with live instructors

Yes, you can take any of the Spanish courses to either learn a new language or brush up your Spanish. Each course enables you, upon completion, to use what you have learned in real-life situations. All the courses are instructor-led and are also structured so that you will easily progress from one level to the next. Your language instructor will answer your questions and monitor your progress through the course. You will also be able to practice further what you are learning by doing exercises and taking quizzes on our website.

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What are the benefits of receiving instruction using web collaboration and telephone?

• Web collaboration and the Internet can help provide a more entertaining and interactive virtual class experience.

• Students become accustomed to voice, rather than non-verbal gestures.

• Students can receive instruction almost anytime, early in the morning or late at night. Instructors have their professional offices at home, therefore using the Internet, they can teach extended hours.

• Receive instruction anywhere, from your home or office (even when you travel). You do not have to go to a physical location. Thus, stay consistent even when you travel. Students just need an Internet connection and call in from anywhere

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Refund Policy

If you are not satisfied after the first week of class (seven (7) days), we will refund your money.

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Once we register, how do we get the lessons?

After you register, we will provide you by e-mail the phone bridge number to call,  username, password, your starting date and time with your teacher, and the URL where you can access the website with the lessons and list of activities. 

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Do  I have to pay the long-distance charges, or do I get a toll free number?

Yes, you would have to pay the long distance charges to your own phone company,  but it is worth the additional investment. These would only be long distance charges within the US (a few cents per minute). We can refer you to a long distance service that only charges 3.4 cents per minute anywhere in the US (MCI, AT&T). Your investment is $2 for each hour of class. Toll free numbers charge ten time more and we would not want to pass that cost to the student. All our instructors are based in the US.

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What are the minimum computer requirements?

Most modern computers can easily handle the web collaboration as long as the following requirements are met:

• Windows computer. Pentium 1 GHz processor is preferred. Apple Mac is not supported.

• Microsoft Internet Explorer web browser to be version 5.0 or higher. It does not support Netscape.

• In addition to your Internet connection (cable, DSL, or phone dial up), you will need another phone to hear the audio. The visuals are transmitted to your browser using the web collaboration software (via your cable, DSL, or dial up connection) and the audio is through the telephone, therefore with your internet access you need a simultaneous telephone line.

• Your browser must be Java enabled.

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Where are you located?

Our main offices are in Phoenix, Arizona, but our teachers are all over the US.

http://multilingualcenter.com/contact-us.htm

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